Long before we began our journey into the world of custom nutraceutical contract manufacturing, we were a direct-to-consumer supplement brand. At the time, our business model was built around a commitment to customer service and delivering a high-quality dietary supplement product.
It wasn’t long before we found ourselves confronted by a problem: How could we continue doing business if we couldn’t find a contract manufacturer capable of returning our phone calls, getting our product packaging right, or providing reasonable quote and product turnaround times?
Relying on the experiences we had gained as a brand, we decided to become the kind of supplement contract manufacturer that we would want to work with.
We made a point of offering services and solutions that could save any business owner time, money, and stress – giving them the opportunity to focus their energies and efforts on growing their business.
During these early years, we grew a network of resources, established a set of core values, and nurtured a team that was second to none. These efforts earned us the respect and loyalty of our clients as well as recognition by Inc. Magazine, The American Business Awards, and Best in Biz among others – solidifying our place as a nutraceutical industry pioneer and thought leader.
These same efforts captured the attention of another industry pioneer looking to expand their family of brands and businesses: Twinlab.